Leading by example.
Serving by design.

As the CEO at MetaPhase Consulting, Fred is responsible for pursuing the firm’s goals of a company with Engaged Teams, Meaningful Work, and Happy Customers. Fred began his career working during the ‘.com’ boom before transitioning into leadership roles at large management consulting firms including IBM, Accenture, and Booz Allen Hamilton. Fred’s experience centered around leading full life cycle implementations of COTS software, and undertaking large scale business transformation initiatives. He is passionate about technology and deeply values people and relationships. Fred graduated from George Mason University with a B.S. in Decision Sciences & Management Information Systems and holds Project Management Professional and Agile SCRUM certifications.

When not at work, Fred enjoys his downtime with his family (wife, 3 kids and dog), catching up with old and new friends, traveling overseas, and working out.

Brett McLaren is the Chief Strategy Officer of MetaPhase Consulting. Brett is responsible for overseeing business development, strategic partnerships, development of corporate capabilities, marketing, and proposal operations activities.  Prior to MetaPhase, Brett supported large scale federal IT programs at federal consulting firms including Booz Allen Hamilton and CGI. He holds a B.A. in Computer Information Systems from James Madison University and an MBA from Georgetown University. He is a PMI-Certified Project Management Professional, and holds Agile SCRUM and Change Management Advanced Practitioner (CMAP) certifications.

Outside of work, Brett enjoys trying new ethnic food, fishing, the outdoors, and coaching soccer.

Andy brings nearly 20 years of leadership experience in management and technology consulting to his role as Vice President – Homeland Security, Health, Defense, and Intel.  He currently oversees our projects supporting FDA, CISA, USCIS, FEMA, CBP, USSS, and TSA. Andy has supported transformational projects for federal, non-profit, and commercial clients in the areas of strategic planning, organizational efficiency, business transformation, system implementation, and information technology management. Prior to MetaPhase, Andy was a Senior Director at Eagle Hill Consulting, Vice President at ICF International, and Managing Consultant at IBM. Andy received his MBA in Information Systems Management from George Mason University and his BS from the University of Maryland in Marketing and Transportation Management and Logistics.  He is a PMI-Certified Project Management Professional (PMP), Certified PROSCI Change Management Professional, and ACT/IAC Fellow.

Outside of work, Andy enjoys spending time with friends and family, coaching youth lacrosse, following the Terps and Ravens, and binge-watching the next “big thing” on TV.

Tim Hanes is MetaPhase's Vice President for Growth, shaping and leading implementation of the firm’s growth strategy across all markets. He also leads the internal business development functions including proposal operations, business development training, and growth-related business intelligence. A strategic planning and program evaluation consultant by trade, Tim has more than 15 years of federal consulting experience, helping lead numerous programs and initiatives across federal agencies from ideation through implementation. Prior to joining MetaPhase he served in a senior role at Grant Thornton Public Sector, leading growth and operations for a Department of Homeland Security portfolio. He earned his undergraduate degree from the Pennsylvania State University and holds a Master’s degree from the Johns Hopkins University. Tim is a LaMarsh certified Managed Change Practitioner and trained facilitator.

Outside of work, Tim can usually be found with his family and also enjoys gardening, hiking, and running. He’s a mediocre but frequent golfer, mostly to spend time with friends.

Danielle Toole is a Vice President at MetaPhase Consulting. She is focused on advancing MPC’s international business strategy and market reach as well as developing company talent to meet our clients’ high expectations of support and professionalism. She has worked in a number of Federal agencies including Health and Human Services (HHS), Agency for International Development (USAID) and the Department of State (DOS). Danielle also has experience with Peace Corps as a former volunteer, serving for two years as a marine statistician in Western Samoa. Danielle has nearly 20 years experience in project management, mission operations, data analytics including statistics, records management, research analysis, and software implementation and deployment. Danielle holds a Bachelors of Science in Marine Biology from the University of North Carolina and a Masters in Business Administration from Champlain College.

When Danielle is not based in D.C., she lives around the world with her husband, a U.S. Department of State Foreign Service Officer, and their two sons.

Almost 15 years ago, Alexa started her career in government contracting with INPUT (now Deltek’s GovWin). She has a deep background in market intelligence and strategy with time spent at Bloomberg Government and almost a decade supporting a small 8a helping take the company from 35 people to over 150 leading BD, Capture, Recruiting, and supporting operations. A self-proclaimed agilist and Certified Scrum Master, she is known to try to apply the agile methodology to all business processes. Alexa leads Capture and Strategic Partnerships for MetaPhase Consulting across technology partners, industry partners, and government partners. Alexa holds a master’s degree in Teaching English as a Second Language with a post-graduate certificate in English Composition. She lived for a year in Japan teaching English at the university level. She still enjoys adjunct teaching when possible.

When not working, Alexa enjoys heavy weightlifting, dance fitness, her animals (dogs, cats, chickens), geeking out over emerging technology and not taking life or herself too seriously.

Connor Booth has 12+ years of federal consulting experience where he has led strategic IT Investment Management initiatives for IT Strategic Planning, Enterprise Architecture, Capital Planning & Investment Control, IT Governance, and Technology Business Management. Connor has led clients on their IT modernization journey that has automated agency-wide processes, driven adoption of federal best practices (e.g. Cloud-First, Application Rationalization). For MetaPhase, Connor leads the Dept of Education and Federal Deposit Insurance Corporation accounts where he has led projects for MPC. Additionally, Connor is the resident Robotic Process Automation (RPA) developer for MetaPhase's IT innovation incubator, Orange Labs.

In his personal time, Connor raises his two lovely daughters, enjoys smoking meat, being outside, and watching any and all sports.

Shannon Byrne-Custer has over 20 years of experience helping small businesses grow. With a background in technology and a passion for corporate culture, she blends a focus on people, processes, and technology to support internal operations. In her role as Director of People and Culture, her job is to balance being one of the fastest growing federal contracting companies in the area (Inc 5000 - #737 fastest growing company in America) with being voted one of the best places to work (Washington's Business Journal's “2021 Best Places to Work” in Greater Washington). Shannon graduated from James Madison University with a Bachelor's in Computer Information Systems. Go Dukes!

In her free time, she loves watching hockey and has been a lifelong fan of the Washington Capitals (to varying degrees of joy/pain). She also has 2 children that patiently spent the entire pandemic traipsing around all the many wonderful public parks we have in the DC area.

Alex DiCaprio is a Director within the Department of Homeland Security Market. Alex is responsible for leading USCIS programs and building our Advanced Data Analytics practice area. Prior to MetaPhase, Alex served as a program manager for Booz Allen Hamilton where he led technology and data programs across many DHS components. He holds Bachelors degrees in Economics and Psychology, and a Masters Degree in Management from Case Western University. In addition, Alex is a certified Project Management Professional and expert in Agile Software Development.

Outside of his education and experience, Alex is the resident “class clown” at MetaPhase - bringing levity and humor to every situation.

Filiz has 22 years of management consulting experience delivering federal government and international clients with customized solutions to achieve mission and business needs. As a director at MPC, Filiz serves as Program and Project Management Lead at USAID M/CIO. Filiz works with a range of M/CIO stakeholders to deliver effective and efficient PMO services through improved customer experience and communications. Prior to joining MPC, Filiz managed programs at several federal agencies to deliver operational excellence and optimize service delivery. She also helped to advance democracy through small, high impact grants to non-government organizations around the developing world.

Filiz has three children; enjoys intense cardio workouts, travel, and diverse cuisines.   

Eric Ignacio is Director, Digital Services Innovation Group - Agile Software at MetaPhase Consulting. He provides oversight on MPC technology and systems engagements and is responsible for delivery and growth for customers such as the U.S. Agency for International Development. Eric has nearly 20 years of experience leading and supporting COTS implementations and SDLC efforts from custom websites to ERP eProcurement solutions. Prior to joining MetaPhase Consulting, he led IT projects at Booz Allen Hamilton and CACI/American Management Systems. Eric graduated from the University of Virginia with a Bachelors in Environmental Sciences and holds Project Management Professional and Agile certifications.

In his personal time, Eric enjoys spending time with his two kids, trying new DC restaurants with his wife, and the occasional round of golf.

Vikram Jairath is Director, DSIG - Platform Solutions at MetaPhase Consulting. He provides oversight on MPC SaaS/PaaS engagements including ServiceNow and Salesforce. Vikram has over 20 years of experience leading and supporting COTS implementations and SDLC efforts for global ITSM and Case Management solutions. Prior to joining MetaPhase Consulting, he led IT projects at Defense and Intel agencies. Vikram graduated from George Mason University with a B.S. in Decision Sciences & Management Information Systems and holds certifications in ServiceNow, Salesforce, & Security+.

In his personal time, Vikram enjoys spending time with his family, trying new restaurants/food, and as a DC-native, cheering for all Washington sports teams.

Kyle leads multiple tech projects at USAID with a focus on advancing his clients' mission through agile systems development, process automation, and effective change management. Kyle joined MetaPhase in 2019 after working for years at a large consulting firm where he supported a range of government clients across the Health, Defense, and Civilian sectors. He brings a diverse set of project experiences and skills required to tackle the challenges of managing and deploying global mission systems. Kyle graduated from James Madison University with a Bachelor's in Computer Information Systems and is currently obtaining a Master's in Applied Information Technology at George Mason University. He is a certified and experienced SAFE Agilist.

Free time is typically spent with his wife and daughter exploring new farms and breweries on the weekends when he is not working in the yard or out playing some golf.

Vishy is Director, Digital Services Innovation Group - Digital Transformation at MetaPhase Consulting. He brings more than 25 years of technology and consulting experience to his company, where he is focused on developing MetaPhase's Digital Transformation, Technology Modernization and Data Analytics Capabilities as well as co-lead the Metaphase Innovation Lab-Orange Labs. Vishy has supported several strategic and information technology projects for Federal and commercial clients in the areas of digital transformation, data modernization, and COTS implementation. Prior to Joining MetaPhase, Vishy was a Chief Technologist at Booz Allen Hamilton.  He also worked as a Chief Solutions Architect, Senior Technical Program Manager, and Database Architect in his previous roles. Vishy received his MS in Technology Management from George Mason University and his Master of Commerce (Business, Accounting and Finance) from Annamalai University and Bachelor of Commerce from University of Madras.  He is a PMI-Certified Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified Enterprise Architect (CEA) from Carnegie Mellon, and GSA CIO Certificate in Federal Executive Competencies.

Outside of work, Vishy enjoys spending time with friends and family, traveling, enjoys country music, photography and follows world sports (NFL, NBA, Tennis and Cricket).

Katy Phelps is MetaPhase’s Director of Finance, acting as a trusted financial partner. Katy oversees finance, accounting, and contracts operations in support of the CEO, with a focus on financial reporting, planning and analysis. Katy has 10 years of financial leadership experience within government contracting.  She started her career at BAE Systems as part of the Financial Leadership Development Program and has since held positions of increasing responsibility across both large and small businesses.  Katy holds an MBA from the University of Florida and a bachelor’s degree in finance from the College of William & Mary.

Outside of work, Katy loves spending time with her husband and three kids, enjoys baking, being outdoors, and visits the beach or lake as much as possible.